Contact

Get in touch

TidyLabs is a one-person software studio in Herefordshire, UK. It builds and runs a small family of products for people who own a PerfectDraft beer machine. Email is the way to reach it, and it reaches an actual person.

[email protected]

There is one of me, so expect a reply in a day or two rather than in an hour. Write in English, and say which product you are asking about if it is not obvious.


What we make

The products

Everything TidyLabs sells or gives away lives on its own site. Each one has its own support route and its own privacy policy.


Payments

Seen TIDYLABS on a statement?

Payments for TidyLabs products are taken by Brett Jenkins, trading as TidyLabs, through Stripe. A card or bank statement shows TIDYLABS, which is the business name rather than the name of the product you subscribed to. The product is most likely seemy.beer.

Card details are handled by Stripe and are never seen or stored by us. Cancelling is self-service in the Stripe billing portal, which is also where you change your card, switch plans or download an invoice: billing and subscriptions has the link and explains what to expect. To ask about a charge or request a refund, email [email protected] and it will be sorted out.


Business details

Who you are dealing with

TidyLabs is a trading name of Brett Jenkins, a sole trader.

TidyLabs
52-56 Standard Road
London
NW10 6EU

[email protected]

That address is a serviced address at which documents can be served, and post sent to it reaches us. How personal data is handled is a separate question, answered in the privacy policy.